If there’s an emergency on the booking day

If an emergency prevents you from attending a booking, notify the Service Seeker as soon as possible through the platform. You may also need to update the booking or contact support for assistance.

1. Open the Peezjob app
2. Go to the booking
3. Open the Chat with the Service Seeker
4. Send a message explaining the situation
5. Update or cancel the booking if needed

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• How do I cancel a booking?
• Can I reschedule a booking?
• What if I’m running late for a booking?
• Communicating with customers: Best practice